IMPORTANT INFORMATION BEFORE PURCHASING
To avoid delivery problems always indicate an address where someone will be present who can accept the goods, for example a house with a conciergie, an office, a shop, etc.
The shipment is made by traditional courier, excluding Saturdays and holidays.
Average delivery times from the day of shipment: Italy 1/2 days - Germany / Austria 2/3 days - other EU countries 4/5 days
Upon delivery, the customer must check that the package is not damaged: in the event of minor damage to the packaging, sign with the words "With reservation", in case of obvious breakages, refuse the damaged package and return it to the courier.
Olive oil is a natural product and with temperatures below 10-12°C the process of freezing begins, it can happen during shipping.
It is a natural process that does not affect the quality of the product, leaving the oil at room temperature will naturally return to the liquid state.
For information, destinations not listed, parcels over 34 kg, products not present on the online shop write to email@example.com, we will send you a personalized quote.